D'Avolio Olive Oils & Vinegars Returns and Exchanges

Effective Date: June 1, 2010

It is D'Avolio’s intention to satisfy our customers. For this reason, we will gladly issue a full refund to the original credit/debit card for any unopened merchandise that is returned within 14 days of the date of purchase. After 14 days, a store credit or exchange will be issued for any unopened merchandise returned up to 30 days after purchase. Items purchased with cash maybe be exchanged or a store credit issued. There are no cash refunds. All items must be accompanied by the original receipt and in unopened, saleable condition.

To make a return or exchange by mail:

Please include a copy of your receipt, invoice or gift packing list, or if you no longer have one of these, a letter with the following information:

  • Name

  • Member or customer number

  • Address

  • Phone number

  • E-mail address

  • When, where and by whom the purchase was made

  • Reason for the return

  • Purchase price of the item(s)

Please specify whether you would like an exchange or a bankcard credit. Insure the package for your protection and return to:

D'Avolio Returns
363 Delaware Street
Tonawanda, NY 14150

(877) 654-8399

 

 
     
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